The Payments That Work for You
We believe in keeping things simple, transparent, and secure when it comes to payments. Here’s everything you need to know about how you can pay for your orders at HumaneX.store.
1. Payment Options We Accept
We accept a variety of payment options to make your shopping experience seamless:
A. Credit and Debit Cards
We accept all major cards, including Visa, Mastercard, and American Express, ensuring a smooth and secure transaction.
B. Digital Wallets
Use popular digital payment options like Apple Pay, Google Pay, and PayPal for an even faster and more secure checkout experience.
C. Buy Now, Pay Later
Flexible payment options, such as Klarna or Clearpay, allow you to spread the cost of your purchase over time. (Subject to availability and approval at checkout.)
D. Bank Transfers
Prefer direct transfers? You can pay via bank transfer using the details provided at checkout.
E. Cheque Payments
We also accept payments via cheque. Simply follow the instructions provided during checkout.
2. Security You Can Trust
Your security is our top priority. All payments are processed through secure, encrypted channels to protect your information.
A. PCI Compliance
We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your payment details.
B. Fraud Protection
Transactions are monitored for fraudulent activity, and additional verification may be requested to ensure your safety.
3. Currency
All payments on HumaneX.store are processed in British Pounds (GBP).
Note: If you’re using an international card, your bank may apply additional fees or exchange rates, which are outside of our control.
4. Timing of Your Payment
A. For Products
Payment is taken at the time of purchase to confirm your order.
B. For Pre-orders
Payment may be held until the item is ready for dispatch, as indicated during checkout.
C. For Services or Digital Content
Payment is taken immediately upon order placement.
5. Failed or Declined Payments
If your payment fails or is declined:
A. Check Your Details
Ensure your card details, billing address, and security codes are correct.
B. Alternative Methods
Try another payment method or contact your bank for assistance.
C. Contact Us
If issues persist, reach out to us, and we’ll help you resolve the issue.
6. Refunds for Payments
Refunds are processed using the same payment method you used for the purchase.
A. Processing Times
Refunds typically take 5–10 business days, depending on your bank or payment provider.
For more details, see our Returns and Refunds Policy.
7. Need Assistance?
If you have any questions or concerns about payments, feel free to get in touch with us at:
- Email: [email protected]
- Phone: 020 3151 5337
We’re here to make your payment experience as smooth and secure as possible.
This policy is part of our full Terms of Use & Sale. For more details, please click here.