We rethink, reimagine, and reshape technology to make HumaneX.store a space where every human being is welcomed, empowered, and valued. Because technology isn’t truly meaningful unless it’s built for everyone.

We go beyond just meeting basic accessibility standards to create natural, personal, and equal experiences where no one feels left out. We design every touchpoint with empathy, ethics, and evolution to ensure everyone, regardless of their background, age, abilities, or circumstances, can fully benefit from everything HumaneX.store provides—be it on web, on mobile, or beyond.

1. Inclusive Design

From the very beginning, HumaneX.store has been crafted with care, following the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Every design choice we took was about creating everything that works for everyone—not just a few. Whether you use your hands, your voice, or assistive tools, we’ve made sure every interaction feels right for you, in your own way.

A. Perceivable

Everyone—including those with visual, auditory, or cognitive disabilities—can access and engage with our content effortlessly.

a. Text Alternatives: Every visual or non-text element—like images, graphics, and multimedia—comes with descriptive text alternatives, so people with visual impairments who use screen readers can easily access and understand the content.

b. Time-Based Media: Every time-based media—such as audio, video, animations, and interactive multimedia—includes captions, transcripts, and audio descriptions, ensuring that everyone, including those with visual or hearing impairments, can fully engage with and enjoy our content.

c. Adaptability: Every interface is designed to be flexible, letting everyone, including those with low vision, customise visual elements—like font sizes, contrast settings, and layout preferences—so they can stay in control of how they navigate our store.

B. Operable

HumaneX.store is designed to be fully operable for all, including those with motor or dexterity impairments, so everyone can enjoy a seamless experience.

a. Keyboard Navigation: Every feature works seamlessly with just a keyboard, making it easy for everyone—including those who can’t use a mouse—to explore and engage with our content confidently and comfortably.

b. Timing Adjustment: Every interactive element—like forms, pop-ups, or menus—adapts to different user speeds and offers adjustable settings, allowing everyone to engage with our store at their own pace without feeling rushed or overwhelmed.

c. Seizure and Physical Reaction Prevention: Every interaction is carefully designed to be thoughtful, avoiding flashing lights, fast animations, or sudden transitions that might cause discomfort, trigger seizures, or lead to other adverse reactions.

C. Understandable

Every aspect of HumaneX.store is crafted to be easy for everyone to grasp, including those with cognitive or learning disabilities.

a. Clear Language: All our content across all touchpoints is written in plain, simple, and straightforward language, avoiding jargon or complexity to make it easy to understand for everyone, regardless of their literacy level or language proficiency.

b. Predictable Navigation: Our store follows consistent design patterns, logical structures, and clear labels to make every step predictable and seamless, helping everyone navigate intuitively without confusion, guesswork, or frustration.

c. Error Assistance: We provide clear feedback and actionable guidance to help everyone correct input errors, such as typos in forms, transactions, or account details, making their interactions with our store smooth and stress-free.

D. Reliable

HumaneX.store is built to work consistently with both current and emerging technologies, giving everyone dependable access, even in critical moments, today and in the future.

a. Assistive Technology Compatibility: Every interaction is fine-tuned for compatibility, usability, and reliability with screen readers, screen magnifiers, and other assistive tools, allowing people with disabilities to engage with and experience our store effortlessly.

b. Future-Ready: Every piece of code and functionality is crafted to adapt, evolve, and grow with emerging technologies, standards, and human needs, keeping our store welcoming to everyone, always.

2. Human Help

Sometimes, technology isn’t enough. Even the best features and tools can feel daunting when you need a little extra guidance. That’s why we’ve made sure you’re never alone when it comes to navigating our store, and help is always personal, approachable, and focused on making your experience seamless.

A. Accessibility Assistance: If you encounter barriers or need help with our accessibility features—whether it’s adjusting settings, navigating content, or using assistive tools—we guide you step by step, tailoring our support to your needs to make your experience effortless.

B. Always Within Reach: Support should never feel out of reach. Whether it’s a quick chat, an email, or a phone call, we’re here to help—whenever and however it suits you.

3. Constant Improvement

Technology and human needs never stand still, and neither do we. For us, accessibility isn’t just a checkpoint on our journey; it’s the path we walk every day. That’s why we’re always looking for new ways to refine and elevate every aspect of our store—through regular audits, user feedback, and adopting emerging tools—to keep HumaneX.store open to all, without boundaries.

4. Feedback

We grow with your insights. If something isn’t working for you or you think there’s a way we can improve, we want to hear about it. Just send us an email at [email protected] with “Website Accessibility” in the subject line. We’ll do our best to address it promptly and make sure HumaneX.store works even better for everyone.

5. Formal Complaints

If you feel your feedback hasn’t been fully addressed, we encourage you to reach out to the Equality Advisory and Support Service (EASS) to share your concerns. Your voice matters, and we’re committed to resolving any issues thoroughly.

Thank you for taking the time to explore our commitment to accessibility. Together, we can make HumaneX.store a place where technology truly works for everyone.